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Crew Leader Qualification Workshop

Hint: Purchase, study and complete the Crew Leader manual before attending the Crew Leader Qualification workshop.  The manual is $79.99 for TCIA members and $124.99 for non-members. Get started by purchasing the manual here.

The one-day workshop is highly interactive with nine activities to help learn or hone leadership skills. Topics and activities include:
-how to communicate with clients
-how to create and maintain professionalism on your crew
-how to motivate crew members
-how to train crew members
-how to deal with conflicts including clients and crew members

There is an exam at the end of the workshop. You must pass the exam in order to earn your Crew Leader Qualification.

Completion of the Crew Leader manual is required to complete Crew Leader Qualification.

Parking is $3.00 each car. Pay with cash or credit card at parking kiosk.

Cancellations must be made in writing to TCIA either by fax to 603-314-5386 or by email to No telephone cancellations accepted. Cancellations must be received 3 business days before the workshop starts for a full refund less $35 administration fee. Registrations are transferrable.
By virtue of your registration, you agree to the cancellation terms as outlined.


Cot is $295 for members and $399 for nonmembers.

Instructors: Dan Kallai, CTSP, QCL and Bill Owen, CTSP, QCL
Photo release: By virtue of your attendance, you agree to the use of your likeness in TCIA's promotional materials.
1/17/2019 8:30 AM - 5:30 PM
South Seattle College Georgetown Campus Room: C110-C111 Gene Colin Ed Hall 6737 Corson Ave. S Seattle, WA 98108
Online registration not available.