The Tree Care Industry and COVID-19

Updated August 21, 2020

TCIA advises our members to check back to this page often for updates on actions by Congress and other COVID-19 news that may impact the tree care industry. Many of the links on this website will bring you to outside websites.

TCIA and ISA logos

CLICK HERE to read a joint statement from TCIA and ISA on tree care as an essential service during the COVID-19 pandemic.


TCIA COVID-19 Webinars

Update on CAREs Act - TCIA Webinar

The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) is the federal government’s third COVID-19 response package designed to broadly address the economic impacts of, and otherwise respond to, the pandemic within the United States.

The CARES Act provides more than $2 trillion of economic relief to American companies, workers, and other individuals and imposes certain workforce retention obligations and other mandates or conditions on companies and employers who receive certain U.S. government grants of direct or guaranteed loans.

DOWNLOAD THE POWERPOINT HERE

Family Medical Leave under the Families First Coronavirus Relief Act

Beginning April 1st, 2020, all companies of 500 employees or fewer are required to provide paid expanded Family and Medical Leave under the Families First Coronavirus Relief Act (FFCRA). This webinar will provide an update on the latest information on FFCRA paid leave sick leave and expanded FMLA leave with a focus on how it affects tree care businesses, including available guidance on employers' options to seek exemption.

DOWNLOAD THE POWERPOINT HERE

Cash Flow Strategies

The importance of knowing what your company’s cash flow situation takes on added importance during this current climate. Learn some strategies to improve your current cash flow situation and how to project what that looks like into the near future, with a focus on being cash flow positive. Knowing your accounts receivables status and when your payables are due will bring some clarity on next steps. Hear the latest update on the new stimulus program. There will be a question and answer session to try to address member’s concerns.

DOWNLOAD THE POWERPOINT HERE

Insurance Related Topics

Mike Levine will identify the types of insurance that may be triggered by COVID-19 business disruptions and exposures, insured’s duties with respect to their insurance policies and discuss some of the steps the state and federal governments are taking to address insurance related issues from the COVID-19 pandemic.

DOWNLOAD MIKE LEVINE POWERPOINT

Rick Weden will discuss how to effectively work with your insurance agent and insurance company(s) under these conditions, including how payroll audits are affected, preparing for insurance renewals and considerations on conducting a policy evaluation.

DOWNLOAD RICK WEDEN POWERPOINT

Additional Tools and Tips

  • Model Policies to Send to your Clients Regarding COVID-19 (HOVER TO LEARN MORE)

    Sample Message to send to your Clients:
    Our company is doing the utmost to prevent the spread of COVID-19 and protect the health and safety of our clients, our workers, and the community.

    As a result, we are asking for your cooperation by taking the following precautions:

     

    Here are some model policies you can use, please be sure to vet all policies and messages with your local authorities to ensure accuracy and adherence to any guidelines and regulations. Please feel free to use this information as your own.

    Sample Message to send to your Clients:

    • • Before a sales call, please mark the trees in question with a ribbon, or whatever you have handy.
    • • Our salespeople will not be knocking on your door, please do not go out of your house to greet them, simply be ready to use your phone to answer the sale’s persons questions from within your house.
    • • If you are able, be prepared to use face time, google duo or similar feature to help the salesperson understand your tree care needs.
    • • Please respond promptly to any work verification emails or calls if asked.
    • • In general, you do not need to be present when the crew arrives.
    • • If you are home when the crew arrives, please stay in your house. If the salesperson or crew leader has any questions, they will call you. Please be prepared to answer the phone if they do call.
    • • If for any reason, you are outside or otherwise meet our crews in person, please practice social distancing by keeping 3-6 feet away.

    Model Policies to Send to your Crewmembers Regarding COVID-19

    Here are some model policies you can use, please be sure to vet all policies and messages with your local authorities to ensure accuracy and adherence to any guidelines and regulations. Please feel free to use this information as your own.

    Sample Message to Send to your Employees:
    Our company is doing the utmost to prevent the spread of COVID-19 and protect the health and safety of our clients, our workers, and the community.

    As a result, we are asking for your cooperation by taking the following precautions:

    • • Avoid shaking hands of coworkers and clients
    • • Practice social distancing by keeping 3 to 6 feet away from others
    • • Do not come to work if you are sick
    • • Wash hands frequently, for a 20-second duration
    • • Do not enter the office area if you do not need to.
    • • Do not enter the shop area if you do not need to, staying outdoors in the yard is better
    • • Do not make any extra stops for gas or food
    • • Clean equipment after each use with materials provided
    • • Avoid sharing hand equipment and tools when possible
    • • Salespeople and crew leaders should not knock on client’s doors
    • • Salespeople and crew leaders will use cell phones to talk with clients onsite
    • • If the client is able, use face time, google duo or another method to tour the client’s yard and handle more complex issues
    • • If the client insists on talking to you directly and/or closely, does not practice social distancing, or has an obvious cold/sickness, politely disengage and call your salesperson or the office or assistance
  • Cash Flow Tips (HOVER TO LEARN MORE)

    • The purpose of this email is to provide several valuable tips that may assist you if your revenues and earnings are challenged by the COVID-19 pandemic. 

      • The single most important thing that you can do is to truly understand your cash flow.  It’s imperative to know when you will collect on your A/R and when you must make payment on your payables.
      • The best way to understand your cash flow is to do a cash flow projection that looks out 13 weeks into the future and is updated weekly.  The “13 week cash flow projection” will allow you to see problems before you have a cash crunch.  This enables you to plan for it and protect your business.
      • Talk to your customers so you can learn if they will be making their payments to you in the same time-frame as they have in the past.  If they slow down payments, it may cause a cash crunch, and you need to understand this before it occurs.
      • Seek to defer payments to your vendors whenever possible, since this will build your cash position.  Consider the following:
        • Many landlords may be willing to defer rent payments.
        • Many banks are starting to defer loan payments for up to 90 days.
        • The big three health insurers are discussing insurance payment deferrals by 90 days
        • Contact your key suppliers who may be able to extend payment terms
      • If your projected cash flow is going to be insufficient to pay your bills as they come due, then consider the following:
        • The SBA has a new package of loans of up to $2 million
        • Talk to your Bank about additional extensions of credit
        • While the final stimulus plan is not complete yet, there are currently provisions written in for banks and government institutions to allow for a 90 day moratorium on key payments due.  Communicate with your accounting resources to make sure your are up to date on all possible payment delays available to you.

      These are certainly trying times, but understanding your cash flow and opportunities to enhance it will protect you and your company.